Venetia Tay is the Head of Audience Insights at Mozilla, the not-for-profit behind Firefox. Her focus is to understand their key consumer and developer audiences and be the authentic “voice of the user” in the organization. As a business strategist with a mixed methods research background, she focuses on research that delivers actionable insights to inspire and shape design, product development and brand/marketing strategy. Her previous experiences include frog design and Studio D Radiodurans.
In an alternate reality, she would have been an undersea explorer.