Khai Seng has been in the design field since 2004, focusing on design research and interaction design. He was previously the Head of Singapore for Foolproof, a UK-based experience design agency. He is a firm believer in holistic experience design spanning digital, spatial, product and service domains. However, he also thinks that delivering great design for a client is only part of the equation – it is also key to help clients bring sustained impact and cultural change in the way they work.
Throughout his career, Khai Seng has facilitated many workshops and training programmes with C-suite executives and working professionals to drive cultural change within organizations around design and innovation. Khai Seng is also certified as an Integral coach by New Ventures West – that involves helping people to create and maintain habits of excellence that are self-generating and self-correcting.